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Google's Search-Within-a-Site Feature: Let the E-Tailer Beware
Abstract
It all used to be so simple -- at least for retailers. Back in the day, it was enough to have your catalog online; then interactivity and rich media came along. Now, we're in an age of personalization, where buyer patterns are predicted and mapped to up-sell and cross-sell options. The Internet has indelibly changed the way retailers engage with prospects, and how products are sold.
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